Norwegian Speaking Client Relations Pro Relocation & Bonus

Employers from Greece; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Norwegian Speaking Client Relations Specialist to build lasting relationships and provide outstanding support to Norwegian-speaking clients in a dynamic, supportive environment.

You will engage via phone, email, and live chat; handle product inquiries; resolve issues; log interactions in CRM; and seek opportunities to upsell while staying informed on offerings.

Qualifications

• Fluency in Norwegian and English, both written and spoken.
• Experience in client relations or customer support is advantageous.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities focused on client satisfaction.
• Adept at multitasking and prioritizing effectively in a dynamic work environment.
• Proficient in CRM software and basic computer applications.
• A genuine passion for fostering relationships and delivering exceptional service to clients.

Responsibilities

• Engage with Norwegian-speaking clients through phone, email, and live chat to foster relationships.
• Handle inquiries about products and services with personalized assistance.
• Resolve client issues to ensure high satisfaction and loyalty.
• Log all client interactions in the CRM system for tracking and follow-up.
• Collaborate with colleagues to improve service delivery and client relationship strategies.
• Identify opportunities for upselling or cross-selling based on understanding client needs.
• Stay updated on company offerings and industry trends to inform clients.

Skills

Customer service

Communication

CRM software

Multitasking

Problem solving

Relationship building

Norwegian/English

Tools

CRM software

Job description

Patrique Mercier Recruitment By Nellie in the United States is seeking a Norwegian Speaking Client Relations Specialist to build lasting relationships and provide outstanding support to Norwegian-speaking clients in a dynamic, supportive environment.

You will engage via phone, email, and live chat; handle product inquiries; resolve issues; log interactions in CRM; and seek opportunities to upsell while staying informed on offerings.