Norwegian Customer Happiness Advocate | Relocation Included

Employers from Greece

United States

Remote

USD 50,000 - 73,000

Full time

3 days ago
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Benefits offered by this job

Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( Flight
Airport Transfer And Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Norwegian Speaking Customer Happiness Specialist to join our client-focused team. You will be the main contact for Norwegian-speaking customers via phone, email, and live chat, delivering proactive support and building lasting relationships.

Fluency in Norwegian and English is required, along with a passion for exceptional service. You will document interactions in our CRM, monitor feedback trends, and collaborate with departments to enhance

Qualifications

  • Fluency in Norwegian and English is required.
  • Experience in customer service or related field preferred.
  • Strong interpersonal and communication skills.
  • Excellent problem-solving and attention to detail.
  • Experience with CRM systems is an advantage.
  • Organized with ability to handle multiple requests.
  • Passion for delivering excellent customer service.

Responsibilities

  • Serve as primary contact for Norwegian-speaking customers across phone, email, and live chat.
  • Enhance satisfaction by addressing inquiries and resolving issues.
  • Document interactions in the CRM for tracking.
  • Identify trends in feedback to suggest improvements.
  • Collaborate with other departments to implement solutions.
  • Stay updated on product offerings to provide knowledgeable support.
  • Contribute to team initiatives focused on customer happiness.

Skills

Norwegian language
English language
Customer service
Interpersonal skills
Problem-solving
CRM experience
Organizational skills
Communication skills

Tools

CRM software

Job description

Patrique Mercier Recruitment By Nellie is seeking a Norwegian Speaking Customer Happiness Specialist to join our client-focused team. You will be the main contact for Norwegian-speaking customers via phone, email, and live chat, delivering proactive support and building lasting relationships.

Fluency in Norwegian and English is required, along with a passion for exceptional service. You will document interactions in our CRM, monitor feedback trends, and collaborate with departments to enhance

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