Norwegian Speaking Multilingual Support Representative -Remote in Greece

Employers from Greece; United States; À distance; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

2 extra salaries per year

And much more

Résumé du poste

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Norwegian Speaking Multilingual Support Representative. This position is tailored for dynamic individuals who excel in providing top-tier customer support and can communicate fluently in multiple languages.

You will handle inquiries via phone, email and chat, document interactions in the CRM, and collaborate with teams to ensure a high-quality customer experience while pursuing ongoing product knowledge.

Qualifications

• Fluency in Norwegian and at least one additional language, written and spoken.
• Experience in customer service or support is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving mindset and proactive service approach.
• Ability to prioritize tasks in a fast-paced environment.

Responsabilités

• Provide customer service in Norwegian and other languages across phone, email and chat.
• Assist customers with inquiries, product information and technical issues promptly.
• Handle complaints professionally and find effective solutions.
• Document interactions accurately in the CRM for clear follow-up.
• Collaborate with teams to maintain high-quality customer experience.
• Engage in ongoing product knowledge training to improve service.
• Suggest process improvements to enhance satisfaction and efficiency.

Connaissances

Norwegian language

Additional language skills

Customer service

Communication skills

CRM software experience

Outils

CRM software

Description du poste

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Norwegian Speaking Multilingual Support Representative. This position is tailored for dynamic individuals who excel in providing top-tier customer support and can communicate fluently in multiple languages.

Responsibilities

• Provide exceptional customer service to clients in Norwegian and other languages across various channels, including phone, email, and chat.


• Assist customers with a range of inquiries, product information, and technical issues in a timely manner.


• Handle customer complaints with professionalism and a focus on finding effective solutions.


• Document interactions accurately in the CRM system to ensure clear communication and follow-up.


• Collaborate with team members and other departments to maintain a consistent and quality customer experience.


• Engage in ongoing training to enhance knowledge of products and improve service delivery.


• Suggest improvements to processes that will enhance customer satisfaction and service efficiency.

Requirements

• Fluency in Norwegian and at least one additional language (English, Swedish, Danish, etc.), both written and spoken.


• Previous experience in a customer service or support role is preferred.


• Excellent communication and interpersonal skills.


• Strong problem-solving skills with a proactive customer service mindset.


• Ability to prioritize tasks and work effectively in a fast-paced environment.


• Familiarity with customer support systems and Microsoft Office tools.


• Enthusiastic, adaptable, and committed to providing outstanding customer care.

Benefits

1. Competitive Monthly Salary


2. Monthly Performance Bonus


3. Fully Paid Training


4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )


5. Health Insurance


6. Private Health Insurance


7. 2 Extra Salaries Per Year


8. And Much More...