Nonprofit Administrative Assistant

Talentify; North Highlands (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

The Salvation Army is seeking an Administrative Support role to assist the Family Services Supervisor and Sacramento County Operations Administrators with clerical tasks, data entry, and client file management. The position supports case management, workforce development coordination, and volunteer liaison efforts within Sacramento County.

Responsibilities include handling messages, scheduling, maintaining calendars, processing donations, and ensuring smooth office operations.

Qualifications

• One to two years of office experience in a non-profit or public agency environment.
• Experience related to Human Services or related subject is highly desirable.
• One to three years’ experience and/or training; or equivalent combination of education and experience.
• Knowledge and experience with Microsoft Word and Excel and knowledge of accounting principles.
• Excellent verbal and written communication skills with staff and the public.
• Ability to maintain confidentiality with individual interactions with team members & clients.
• Must have ability to empathize, communicate and work with a variety of people from diverse backgrounds.
• Bi-lingual in English and Spanish Ability to speak Russian a plus.
• Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle.
• Must be 21 years or older.
• Complete The Salvation Army vehicle course training.
• Ability to work well under pressure and meet deadlines.

Responsibilities

• Retrieves messages from voicemail and forwards to appropriate personnel.
• Answers incoming telephone calls, determines purpose of callers, and forward calls to the appropriate personnel department, or corps.
• Schedule appointments for Caseworkers as needed.
• Update monthly calendars for all programs.
• Organize and maintain client file system and file correspondence and other records.
• Assist with the coordination of volunteers with Family Services operations and events.
• Provides donation receipts.
• Monitors visitor access.
• Assists with contract compliance, and with contract reports related to the programs, as assigned by supervisor or administrators.

Skills

Office experience

Bilingual English/Spanish

Confidentiality

People communication

Drive motivation

Education

High School or Equivalent

Tools

Microsoft Word

Excel

Job description

The Salvation Army is seeking an Administrative Support role to assist the Family Services Supervisor and Sacramento County Operations Administrators with clerical tasks, data entry, and client file management. The position supports case management, workforce development coordination, and volunteer liaison efforts within Sacramento County.

Responsibilities include handling messages, scheduling, maintaining calendars, processing donations, and ensuring smooth office operations.