Administrative Aide — Office & Client Services

The Salvation Army USA Western Territory; Redlands (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking an Administrative Aid to provide secretarial and clerical support, coordinate workloads, and assist in transitional housing and case management services. The role involves confidentiality, records maintenance, and interaction with staff and clients in a supportive environment.

Responsibilities include scheduling, document preparation, data entry, budget records, and coordinating with the Director on policy updates while training volunteers and

Qualifications

• High school diploma or equivalent is required or equivalent experience.
• Two years of administrative duties preferred.
• Must have a valid California license.
• Experience with Microsoft Word and Excel is required.
• Working knowledge of integrated database applications and ability to learn new software.

Responsibilities

• Acts as secretary, receptionist, and office assistant.
• Types correspondence, memos, reports and bulletins.
• Drafts correspondence and memos from verbal instructions.
• Screens visitors and telephone calls.
• Arranges and schedules conferences, meetings, and appointments.
• Answers inquiries and provides information for staff and the public.
• Trains and coordinates work of other office workers and volunteers.
• Prepares and types confidential reports, letters, and memos.
• Develops and maintains files and records with confidentiality.
• Reviews reports and documents for accuracy and conformance to procedures.
• Operates standard office equipment and explains rules and policies.
• Maintains budget records and processes invoices/receipts.
• Tracks time worked and leave requests; oversees shift records.
• Maintains data entry, records, and WellSky data submissions as required.
• Submits program statistics and audits supporting documents.
• Attends meetings and documents minutes; communicates with Director on policy changes.
• Maintains inventory of supplies and equipment; manages mail routing.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Discretion / confidentiality

Customer service

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Office Suite

Job description

The Salvation Army USA Western Territory is seeking an Administrative Aid to provide secretarial and clerical support, coordinate workloads, and assist in transitional housing and case management services. The role involves confidentiality, records maintenance, and interaction with staff and clients in a supportive environment.

Responsibilities include scheduling, document preparation, data entry, budget records, and coordinating with the Director on policy updates while training volunteers and