NOC Technician I: Wireless Network Support & Growth

RCN Technologies; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

RCN Technologies in Knoxville, Tennessee, invites an Early Career NOC Technician I to join our team. You will monitor cellular devices and data services, troubleshoot issues, and configure cellular equipment, helping keep customers connected and supported.

This role offers hands-on learning, real ownership, and exposure to evolving wireless technologies, with a culture focused on growth, teamwork, and delivering exceptional service.

Qualifications

• Curious and eager to learn with a can-do attitude.
• Comfortable working in a fast-paced technology environment.
• Strong communication and teamwork skills.

Responsibilities

• Monitor and maintain cellular network devices and data services.
• Troubleshoot technical issues and provide customer support.
• Provision and configure cellular devices.
• Support technical projects and initiatives.
• Perform lab testing and systems maintenance.
• Participate in training and continuous improvement efforts.
• Collaborate with teammates to deliver exceptional service.

Skills

Curious and eager to learn

Accountable and dependable

Clear and professional communicators

Strong team players

Detail-oriented and organized

Adaptable in fast-changing environment

Job description

RCN Technologies in Knoxville, Tennessee, invites an Early Career NOC Technician I to join our team. You will monitor cellular devices and data services, troubleshoot issues, and configure cellular equipment, helping keep customers connected and supported.

This role offers hands-on learning, real ownership, and exposure to evolving wireless technologies, with a culture focused on growth, teamwork, and delivering exceptional service.