NOC Support Technician

RCN Technologies; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

RCN Technologies in Knoxville, Tennessee, invites an Early Career NOC Technician I to join our team. You will monitor cellular devices and data services, troubleshoot issues, and configure cellular equipment, helping keep customers connected and supported.

This role offers hands-on learning, real ownership, and exposure to evolving wireless technologies, with a culture focused on growth, teamwork, and delivering exceptional service.

Qualifications

• Curious and eager to learn with a can-do attitude.
• Comfortable working in a fast-paced technology environment.
• Strong communication and teamwork skills.

Responsibilities

• Monitor and maintain cellular network devices and data services.
• Troubleshoot technical issues and provide customer support.
• Provision and configure cellular devices.
• Support technical projects and initiatives.
• Perform lab testing and systems maintenance.
• Participate in training and continuous improvement efforts.
• Collaborate with teammates to deliver exceptional service.

Skills

Curious and eager to learn

Accountable and dependable

Clear and professional communicators

Strong team players

Detail-oriented and organized

Adaptable in fast-changing environment

Job description

Knoxville, United States | Posted on 06/04/2026

At RCN Technologies, we don’t just keep businesses connected—we power the future of 5G & LTE solutions with speed, innovation, and extreme ownership. As a fast-growing, Inc. 5000 company and a KnoxNews Top Workplace, we’re known for big opportunities, rapid career growth, and a culture where high performers thrive.

We move fast, expect excellence, and win together—because teamwork fuels innovation. At RCN, you’ll find a place to grow, a team that’s got your back, and a mission that matters.

If you’re driven, resourceful, and ready to take ownership of real impact, let’s build something great—together.

Job Description

Early Career Opportunity

Build Your Career with RCN Technologies

Are you curious about technology, energized by solving problems, and excited to learn how wireless networks keep businesses connected? Are you looking for more than just ajob—a placewhere you can grow, take ownership, and build a long-term career in technology?

If so,we’dlove to meet you.

RCN Technologies is a fast-growing technology company headquartered in downtown Knoxville, Tennessee. We provide wireless networking solutions that help businesses stay connected wherever theyoperate.

We believe customers should be able to #ExpectMore from their technology provider—and that starts with investing in our people.

Whetheryou'rebeginning your technology career or transitioning into a new path, this role offers hands-on experience, real responsibility, and the opportunity to grow alongside a team that values learning, ownership, and exceptional service.

Veterans are encouraged to apply.

Our Core Values

Our valuesguidehow we work, how we grow, and how we serve customers every day.

Enjoy the Journey

We believe work should be meaningful and rewarding. We celebrate wins and create an environment where people enjoy coming to work.

We invest in continuous learning and personal growth so every team member can build a lasting career.

Extreme Ownership

We take responsibility, follow through on commitments, and proactively solve problems.

We collaborate, communicate openly, and succeed together as one team.

Create Wow

We go beyond expectations to deliver exceptional experiences for customers and teammates.

WhatYou’llDo

As a NOC Technician I ,you’llhelp keep our customers connected by monitoring, supporting, andmaintainingcellular network devices and services.

• Monitor andmaintaincellular network devices and data services
• Troubleshoot technical issues and provide customer support
• Provision and configure cellular devices
• Support technical projects and initiatives
• Perform lab testing and systems maintenance
• Participate in training and continuous improvement efforts
• Collaborate with teammates to deliver exceptional service

As our business grows,you’llgain exposure tonew technologies, projects, and responsibilities.

Who Thrives Here

We’relooking for people who are:

• Curious and eager to learn
• Accountable and dependable
• Clear and professional communicators
• Strong teamplayers
• Detail-oriented and organized
• Adaptable in a fast-changing environment