NOC Technician I - Network Operations and Incident Response

Motion Recruitment; Allen (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading technology company located in Texas is seeking a Network Operations Center Technician I for a 12-month contract with a possibility of full-time employment. In this role, you will be responsible for monitoring and maintaining computer networks, ensuring the stability of telecommunications infrastructure, and responding to issues promptly. Applicants must have strong knowledge in IP networking and protocols, along with 1+ years of troubleshooting experience. A supportive culture with ample growth opportunities awaits you.

Qualifications

• Must pass CJIS prior to start.
• 1+ years of experience troubleshooting IP connectivity and hardware errors.
• Strong knowledge of IP networking and protocols is essential.

Responsibilities

• Monitor and maintain computer networks and systems.
• Ensure stability of telecommunications infrastructure.
• Respond to network alerts and troubleshoot issues.
• Perform regular network performance checks.
• Collaborate with SMEs for complex troubleshooting.

Skills

Strong knowledge of IP networking and protocols

Experience with network monitoring tools

1+ years troubleshooting IP connectivity and hardware errors

Proficiency in VPN, BGP, MPLS, SIP

Ability to interpret network diagrams (e.g., Visio)

Strong analytical and documentation skills

Ability to perform under pressure

Education

Network+ or Cisco CCST/CCNA certifications

ITIL Certification

Tools

ServiceNow

AWS Cloud surveillance

Job description

A leading technology company located in Texas is seeking a Network Operations Center Technician I for a 12-month contract with a possibility of full-time employment. In this role, you will be responsible for monitoring and maintaining computer networks, ensuring the stability of telecommunications infrastructure, and responding to issues promptly. Applicants must have strong knowledge in IP networking and protocols, along with 1+ years of troubleshooting experience. A supportive culture with ample growth opportunities awaits you.