NOC Technician: Alarm & Network Monitoring

AditiStaffing; Southlake (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A top IT staffing firm is seeking an Associate Technician NOC to monitor environmental alarms in Verizon Wireless’ switching network from a centralized Network Operations Center (NOC). Responsibilities include escalating alarms for resolution, documenting alarms via trouble tickets, and responding to incoming calls. The position requires a minimum Associate's degree or equivalent, as well as entry-level experience in telecommunications. This role is ideal for candidates looking to develop their technical skills in a structured environment.

Qualifications

• Minimum 0-1 years' experience in cellular with electronics training.
• Basic training in data communications, digital communications, or telecommunications.
• Knowledge of Windows and other software applications.

Responsibilities

• Monitor Verizon Wireless’ switching network environmental alarms.
• Effectively communicate and escalate alarms for quick resolution.
• Complete trouble tickets and answer incoming calls.

Skills

Communication skills

Interpersonal skills

Technical skills

Education

Associate's degree or equivalent

Tools

Windows

Word

Outlook

Notepad

Job description

A top IT staffing firm is seeking an Associate Technician NOC to monitor environmental alarms in Verizon Wireless’ switching network from a centralized Network Operations Center (NOC). Responsibilities include escalating alarms for resolution, documenting alarms via trouble tickets, and responding to incoming calls. The position requires a minimum Associate's degree or equivalent, as well as entry-level experience in telecommunications. This role is ideal for candidates looking to develop their technical skills in a structured environment.