NOC Manager & Network Operations Specialist

Management Applications, Inc.; Alexandria (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading IT services firm is seeking Network Management and Support Professionals to provide network support from a Network Operations Center (NOC) in Alexandria, Virginia. Responsibilities include outage reporting, help desk operations, and network monitoring. A 4-year degree is preferred but exceptional 2-year degree holders may apply. Relevant certifications such as CCNA and CompTIA are required. Positions include NOC Manager, Network Administrator, and Help Desk Support.

Qualifications

• Experience in Network Operations Center management.
• Knowledge of NOC processes including outage reporting.
• Certifications such as CCNA, CCNP, CompTIA Network/Security+.

Responsibilities

• Monitor network operations and report outages.
• Maintain Help Desk presence for service providers.
• Manage network security and provider relationships.

Skills

Network Monitoring

Help Desk Operations

Security Management

Service Provider Coordination

Education

4-year degree preferred

2-year degree with experience

Tools

Cisco Networking Equipment

Ticketing Systems

Monitoring Tools

Job description

A leading IT services firm is seeking Network Management and Support Professionals to provide network support from a Network Operations Center (NOC) in Alexandria, Virginia. Responsibilities include outage reporting, help desk operations, and network monitoring. A 4-year degree is preferred but exceptional 2-year degree holders may apply. Relevant certifications such as CCNA and CompTIA are required. Positions include NOC Manager, Network Administrator, and Help Desk Support.