NOC Technician – 2nd/3rd Shift Ops (Tulsa)

TEKsystems; Tulsa (OK); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

401(k) plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off (PTO)

Job summary

TEKsystems in Tulsa, OK is seeking an on-site IT Infrastructure Technician to monitor, escalate, and resolve critical network and system events. The role bridges NOC operations and system administration, supporting second and third shifts and collaborating with IT teams to minimize downtime.

The position requires advanced technical skills in network operations, system administration, and IT command center operations, with hands-on experience in switches, routers, and related hardware.

Qualifications

• Industry certifications (MCP, A+, etc)
• Ability to communicate effectively
• Experience in monitoring and incident response helpful

Responsibilities

• Monitor multiple systems and make effective decisions in critical environments
• Coordinate conference bridge communication during outage events
• Provide escalation support for technical issues
• Respond to server and network emergencies to minimize downtime
• Communicate current issues, workarounds, and outages to IT stakeholders
• Collaborate with IT teams for seamless network and server operation
• Provide second and third shift phone support
• Diagnose and troubleshoot hardware, software, and network issues
• Assist with maintenance of servers, network hardware, and communications equipment
• Route service requests and follow up with stakeholders

Skills

Network engineering

CCNA

Cisco routers

Cisco switches

Job description

TEKsystems in Tulsa, OK is seeking an on-site IT Infrastructure Technician to monitor, escalate, and resolve critical network and system events. The role bridges NOC operations and system administration, supporting second and third shifts and collaborating with IT teams to minimize downtime.

The position requires advanced technical skills in network operations, system administration, and IT command center operations, with hands-on experience in switches, routers, and related hardware.