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Benefits offered by this job
Paid Time Off (PTO)
401(k) with 3% match
Comprehensive health insurance
Job summary
A technology solutions provider in the United States is seeking an experienced NOC Technician IV to ensure the security and reliability of mission-critical communications. The role involves advanced network monitoring and support in a 24/7 operational environment. Candidates must possess an active Secret clearance and have strong skills in network troubleshooting, fault isolation, and ticket management. This is a full-time, on-site position offering comprehensive benefits, including a competitive retirement plan and health insurance.
Qualifications
Must have an active Secret clearance and be able to obtain Top Secret.
DoD-8570 IAT Level 2 certification at start.
Experience in alarm surveillance, fault management, LAN maintenance, or performance management.
Advanced knowledge in multiple technologies including routers, switches, and crypto devices.
Responsibilities
Create, update, and manage tickets in Remedy.
Monitor real-time network events using multiple tools.
Perform incident correlation and root cause analysis.
Support fault isolation and restoration of network elements.
Skills
Network monitoring
Fault isolation
Service restoration
Security+ CE
Routers
Switches
LAN maintenance
Performance management
Education
High school diploma + 3–5 years relevant experience
Tools
Remedy
CMDB
Job description
A technology solutions provider in the United States is seeking an experienced NOC Technician IV to ensure the security and reliability of mission-critical communications. The role involves advanced network monitoring and support in a 24/7 operational environment. Candidates must possess an active Secret clearance and have strong skills in network troubleshooting, fault isolation, and ticket management. This is a full-time, on-site position offering comprehensive benefits, including a competitive retirement plan and health insurance.