NOC Engineer: Network Reliability & Incident Triage

Ho-Chunk, Inc.; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Job summary

Ho-Chunk, Inc. is seeking a Network Operations Center Engineer (NOC) in Washington, D.C. to ensure the smooth functioning of the network for business needs. The NOC Engineer will monitor network performance, manage incoming tickets, and troubleshoot issues as required.

The role requires relevant experience, strong communication skills, and certifications such as CompTIA A+ and CCNA. This is a full-time position, primarily during weekdays with occasional travel.

Qualifications

• Minimum of one year relevant experience.
• Ability to learn and retain information is essential.
• Must be willing to work independently and in teams.

Responsibilities

• Monitor network performance using various tools.
• Act as a focal point for all incoming tickets for voice, data, and Wi-Fi.
• Troubleshoot issues and document defects and resolutions.

Skills

Monitoring computer systems

Ticket triage and management

Troubleshooting hardware and software

Good communication skills

Education

CompTIA A+

CompTIA Network+

CCNA

Job description

Ho-Chunk, Inc. is seeking a Network Operations Center Engineer (NOC) in Washington, D.C. to ensure the smooth functioning of the network for business needs. The NOC Engineer will monitor network performance, manage incoming tickets, and troubleshoot issues as required.

The role requires relevant experience, strong communication skills, and certifications such as CompTIA A+ and CCNA. This is a full-time position, primarily during weekdays with occasional travel.