NOC Engineer: Real-Time Network Uptime & Triage

Ho Chunk, Inc.; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

Ho Chunk, Inc. is seeking a full-time Network Operations Center Engineer to ensure seamless network functionality. Responsibilities include monitoring network performance and triaging technical tickets to maintain uptime and service quality.

Qualified candidates should have certifications like CompTIA A+, Network+, or CCNA, and relevant technical experience. This position is primarily office-based, with occasional local travel required.

Qualifications

• Must have at least one year of relevant experience.
• Must be able to obtain/maintain a SECRET security clearance.
• Able to work independently and in a team.

Responsibilities

• Monitor the performance and capability of computer systems.
• Triage incoming tickets for voice, data, and Wi-Fi.
• Create trouble tickets with carriers for circuit issues.

Skills

Monitoring computer systems

Communication skills

Troubleshooting

Knowledge of network protocols

Education

CompTIA A+

CompTIA Network+

CCNA

Job description

Ho Chunk, Inc. is seeking a full-time Network Operations Center Engineer to ensure seamless network functionality. Responsibilities include monitoring network performance and triaging technical tickets to maintain uptime and service quality.

Qualified candidates should have certifications like CompTIA A+, Network+, or CCNA, and relevant technical experience. This position is primarily office-based, with occasional local travel required.