Deputy Lead NOC Engineer: Network Ops & Incident Response

Ho-Chunk, Inc.; Washington (District of Columbia); On-site; USD 75,000 - 90,000; Full time

Job summary

Ho-Chunk, Inc. is seeking a Deputy Lead Network Operations Center Engineer to ensure seamless network functionality and minimize downtime. The role involves monitoring performance, managing ticket operations, and troubleshooting issues. Candidates should have a minimum of three years' experience in network operations and possess relevant certifications like CompTIA A+ and CCNA.

This full-time position typically works Monday to Friday, with potential evening and weekend hours. A SECRET security clearance is required.

Qualifications

• Minimum of three years' relevant experience in network operations.
• Two-year management experience in a network operations environment.

Responsibilities

• Monitor performance of computer systems.
• Act as focal point for incoming tickets.
• Implement call blocks as required.
• Activate ports and validate port security.
• Monitor third-party portals and networks.

Skills

Network monitoring

Troubleshooting

Ticket management

Communication skills

Education

CompTIA A+

CompTIA Network+

CCNA

Job description

Ho-Chunk, Inc. is seeking a Deputy Lead Network Operations Center Engineer to ensure seamless network functionality and minimize downtime. The role involves monitoring performance, managing ticket operations, and troubleshooting issues. Candidates should have a minimum of three years' experience in network operations and possess relevant certifications like CompTIA A+ and CCNA.

This full-time position typically works Monday to Friday, with potential evening and weekend hours. A SECRET security clearance is required.