NOC Analyst - Hybrid/Remote | MSP & Cyber Security

Cyber Advisors

United States

Ibrido

USD 65.000 - 95.000

Tempo pieno

10 giorni fa

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Vantaggi offerti da questo lavoro

Competitive salary
PTO & Holidays
Health & Dental insurance
401k with employer matching
Education time for continuing ed
Disability insurance
Life insurance

Descrizione del lavoro

Cyber Advisors is seeking an experienced NOC Analyst to provide primary alert response and remediation for client environments. You will perform initial triage, basic troubleshooting of servers, workstations, and network devices, and maintain detailed documentation in tickets and knowledge bases.

The role supports patch management, routine maintenance, and the creation of system configuration documentation.

Competenze

  • Associate’s degree in Information Technology or commensurate work experience.
  • Beginner to Intermediate level Microsoft certification, FortiNet FCP or similar certifications
  • 2+ years IT experience (MSP experience preferred)

Mansioni

  • Provide primary alert response and remediation including initial triage and basic troubleshooting of server, workstation, and network equipment.
  • Maintain detailed troubleshooting documentation to ensure work performed is tracked accurately.
  • Assist with routine maintenance and troubleshooting regular system updates and patch management to safeguard against vulnerabilities.
  • Create and Maintain documentation for system configurations, processes, and procedures.

Conoscenze

Networking fundamentals
Windows & macOS
Server management
Active Directory/Exchange/DNS/DHCP
Firewalls & routing
VMware/Hyper-V
Ticketing & documentation

Formazione

Associate’s degree in Information Technology
FortiNet FCP or similar certification
2+ years IT MSP experience

Strumenti

MS Office 365 administration

Descrizione del lavoro

Cyber Advisors is seeking an experienced NOC Analyst to provide primary alert response and remediation for client environments. You will perform initial triage, basic troubleshooting of servers, workstations, and network devices, and maintain detailed documentation in tickets and knowledge bases.

The role supports patch management, routine maintenance, and the creation of system configuration documentation.

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