NOC Analyst - Hybrid/Remote IT Ops & Growth
Cyber Advisors
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Descrizione del lavoro
Cyber Advisors is seeking an experienced NOC Analyst to monitor and remediate incidents in a hybrid or remote capacity from a Virginia or North Carolina office. The role emphasizes quick triage, network and OS management, and strong documentation across ticketing and knowledge bases.
Candidates should bring MSP experience, IT fundamentals, and a customer-focused mindset. The company offers a competitive salary, benefits, and career growth opportunities.
Competenze
- Associate degree in IT or commensurate work experience.
- Beginner to intermediate Microsoft certifications.
- 2+ years IT experience, MSP experience preferred.
- Strong troubleshooting and documentation skills.
Mansioni
- Provide primary alert response and remediation including initial triage and basic troubleshooting of server, workstation, and network equipment.
- Maintain detailed troubleshooting documentation to ensure work performed is tracked accurately.
- Assist with routine maintenance and troubleshooting regular system updates and patch management.
- Create and maintain documentation for system configurations, processes, and procedures.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Cyber Advisors is seeking an experienced NOC Analyst to monitor and remediate incidents in a hybrid or remote capacity from a Virginia or North Carolina office. The role emphasizes quick triage, network and OS management, and strong documentation across ticketing and knowledge bases.
Candidates should bring MSP experience, IT fundamentals, and a customer-focused mindset. The company offers a competitive salary, benefits, and career growth opportunities.
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