Remote NOC Analyst – MSP & Cyber Security

Cyber Advisors; Richmond (VA); Híbrido; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and dental insurance

401k with employer matching

Paid time off: PTO & 8 holidays

Resumo da oferta

Cyber Advisors is seeking an experienced NOC Analyst to provide alert response, triage, and remediation for server, workstation, and network issues. The role involves documenting troubleshooting steps and supporting patch management to reduce vulnerabilities.

The ideal candidate will have strong TCP/IP knowledge, Windows/macOS experience, and familiarity with VMware/Hyper-V, DNS/DHCP, and Office 365 administration.

Qualificações

• Customer-focused and able to explain complex tech clearly.
• Strong troubleshooting across diverse environments.
• Proactively seeks process improvements and best practices.
• Excellent verbal and written communication across org levels.
• Strong documentation skills within tickets and KBs.
• Reliable, detail-oriented, and self-managing.

Responsabilidades

• Provide primary alert response and remediation including triage.
• Maintain detailed troubleshooting documentation.
• Assist with routine maintenance and patch management.
• Create and maintain system configuration documentation.

Conhecimentos

TCP/IP basics

Windows Server

macOS

Hyper-V

Firewalls

DNS/DHCP

Office 365 admin

Formação académica

Associate's degree in IT

Beginner to intermediate Microsoft certification

Fortinet FCP or similar certifications

Ferramentas

VMware

Hyper-V

DNS

DHCP

Office 365

Descrição da oferta de emprego

Cyber Advisors is seeking an experienced NOC Analyst to provide alert response, triage, and remediation for server, workstation, and network issues. The role involves documenting troubleshooting steps and supporting patch management to reduce vulnerabilities.

The ideal candidate will have strong TCP/IP knowledge, Windows/macOS experience, and familiarity with VMware/Hyper-V, DNS/DHCP, and Office 365 administration.