NOC Analyst - Hybrid/Remote MSP & Cyber Security

Cyber Advisors; Wilmington (NC); Híbrido; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

PTO & 8 Paid Holidays

Health & Dental Insurance

Career advancement

401k with employer matching

Paid continuing education

Disability & Life Insurance

Resumo da oferta

Cyber Advisors in North Carolina is seeking a NOC Analyst for a hybrid/remote role from one of our regional offices. You will perform alert triage, basic troubleshooting, and maintain documentation to support client environments.

The ideal candidate has strong TCP/IP networking knowledge, Windows/macOS server management, and experience with VMWare/Hyper-V, AD, DNS/DHCP, and Office 365 administration. We offer competitive pay, PTO, health/dental insurance, a 401k plan, and career growth.

Qualificações

• Customer-focused IT professional with strong triage and remediation skills.
• Ability to explain complex technical concepts to non-technical users.
• Proactive in identifying process improvements and self-motivated.

Responsabilidades

• Provide primary alert response and remediation including initial triage and basic troubleshooting of server, workstation, and network equipment.
• Maintain detailed troubleshooting documentation to ensure work performed is tracked accurately.
• Assist with routine maintenance and troubleshooting of system updates and patch management to safeguard against vulnerabilities.
• Create and maintain documentation for system configurations, processes, and procedures.

Conhecimentos

TCP/IP networking

Windows & macOS

Server management

VMware/Hyper-V

Firewalls & routing

Active Directory / DNS / DHCP

Office 365 administration

Formação académica

Associate’s degree in Information Technology

Microsoft certifications (Beginner to Intermediate)

Ferramentas

VMware

Hyper-V

AD / DNS / DHCP tooling

Office 365 admin tools

Descrição da oferta de emprego

Cyber Advisors in North Carolina is seeking a NOC Analyst for a hybrid/remote role from one of our regional offices. You will perform alert triage, basic troubleshooting, and maintain documentation to support client environments.

The ideal candidate has strong TCP/IP networking knowledge, Windows/macOS server management, and experience with VMWare/Hyper-V, AD, DNS/DHCP, and Office 365 administration. We offer competitive pay, PTO, health/dental insurance, a 401k plan, and career growth.