Night & Weekend Member Services Specialist

Planet Fitness; Denver (CO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Competitive salary

Flexible schedule

Free Membership for self and one famiy

Team Member Support Team

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Planet Fitness in Denver, CO is seeking a Customer Service Representative to welcome members, answer questions, and drive new member sales while delivering exceptional service.

You will handle front desk duties, tours, sign-ups, check-ins, and account updates, contributing to a positive, clean, and friendly club environment with a focus on member satisfaction.

This role offers flexible scheduling and opportunities for advancement within a supportive team.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to provide a great experience.
• Manage front desk tasks: answer calls, provide information, tours, sign-ups.
• Assist with member check-ins, cancellations, and updating accounts.
• Address member questions and forward issues to the Club Manager as needed.
• Maintain the club's cleanliness and organization.

Skills

Customer service

Basic computer skills

Honesty

Job description

Planet Fitness in Denver, CO is seeking a Customer Service Representative to welcome members, answer questions, and drive new member sales while delivering exceptional service.

You will handle front desk duties, tours, sign-ups, check-ins, and account updates, contributing to a positive, clean, and friendly club environment with a focus on member satisfaction.

This role offers flexible scheduling and opportunities for advancement within a supportive team.