Night & Weekend Grocery Service Manager

hyvee; Chillicothe (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Hy-Vee in Chillicothe, MO is seeking a Second Service Manager in Grocery to lead daily store operations and customer service. You will oversee floor operations, staff training, and customer engagement while upholding Hy-Vee standards.

In this role, you will promote a friendly atmosphere, ensure accurate pricing and merchandising, and mentor employees to deliver prompt, courteous service. A strong commitment to teamwork and professionalism is essential.

Qualifications

• Must have the ability to solve practical problems.

Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Monitors and maintains the sales floor operations and the technology necessary for the successful handling of customers.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Trains employees in store policies, department procedures, and job duties.
• Ensures proper customer service throughout the store and addresses specific customer issues.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Chillicothe, MO is seeking a Second Service Manager in Grocery to lead daily store operations and customer service. You will oversee floor operations, staff training, and customer engagement while upholding Hy-Vee standards.

In this role, you will promote a friendly atmosphere, ensure accurate pricing and merchandising, and mentor employees to deliver prompt, courteous service. A strong commitment to teamwork and professionalism is essential.