Night Vault Ops Lead – Collectibles & Fulfillment

Fanatics Collectibles; Tigard (OR); On-site; USD 70,000 - 110,000; Full time

Job summary

Fanatics Collectibles seeks a Night Shift Manager to oversee vault operations and fulfillment in Tigard, OR. You will manage daily workflows, ensure accuracy and security, and coordinate with authentication partners while driving continuous improvements.

The role requires 5–7 years in operations with 1–3 years in people management, plus strong leadership and analytical capabilities. It offers a path toward Senior Manager, Operations within a fast-growing collectibles platform.

Qualifications

• Bachelor’s degree in Operations, Supply Chain, Business Management, or related field preferred.
• 5–7 years of experience in operations, warehouse management, or logistics — preferably in e-commerce, collectibles, or high-value goods handling.
• 1–3 years of people management experience required.
• Experience with WMS, ERP, or fulfillment systems; proficiency in Microsoft Excel and data analytics tools.
• Strong leadership, team-building, and communication skills.

Responsibilities

• Manage daily operations across vaulting, inventory control, and fulfillment functions supporting the Fanatics Collect platform.
• Oversee inbound and outbound workflows for physical collectibles, ensuring accuracy, speed, and compliance with standards.
• Maintain alignment with third-party partners (authentication, grading, logistics).
• Monitor KPIs including turnaround time, accuracy rate, and service quality.
• Lead and develop a team of operations specialists; set expectations and provide coaching.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Education

Bachelor's degree in Operations, Supply Chain, Business Management, or related field

Tools

WMS

ERP

Excel

Data analytics tools

Job description

Fanatics Collectibles seeks a Night Shift Manager to oversee vault operations and fulfillment in Tigard, OR. You will manage daily workflows, ensure accuracy and security, and coordinate with authentication partners while driving continuous improvements.

The role requires 5–7 years in operations with 1–3 years in people management, plus strong leadership and analytical capabilities. It offers a path toward Senior Manager, Operations within a fast-growing collectibles platform.