Vault Operations Lead - Collectibles Fulfillment

Fanatics Inc.; Tigard (OR); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Fanatics Collectibles is seeking a Supervisor, Operations to oversee daily vaulting, inventory, and fulfillment workflows within our collectibles platform. You will supervise frontline staff, ensure accurate handling of inbound and outbound items, and monitor KPIs to drive performance.

Based in a fulfillment facility, you will collaborate with authentication, logistics, and customer experience teams, support onboarding, and uphold safety and SOP standards while supporting audits and

Formación

• 3–5 years of experience in operations, warehouse, or logistics

Responsabilidades

• Supervise daily operations across vaulting, inventory, and fulfillment workflows
• Ensure accurate and timely handling of inbound and outbound collectibles
• Monitor KPIs (accuracy, turnaround time, throughput) and escalate issues as needed
• Assign tasks and provide day-to-day direction to operations staff
• Support onboarding and training to ensure adherence to SOPs
• Identify and resolve routine operational issues; escalate as needed
• Coordinate with partners (authentication, logistics, customer experience)
• Support inventory audits and reconciliation activities
• Ensure compliance with safety, security, and operational standards

Conocimientos

Leadership

Organizational skills

Problem-solving

Communication

Teamwork

Herramientas

WMS

ERP

Descripción del empleo

Fanatics Collectibles is seeking a Supervisor, Operations to oversee daily vaulting, inventory, and fulfillment workflows within our collectibles platform. You will supervise frontline staff, ensure accurate handling of inbound and outbound items, and monitor KPIs to drive performance.

Based in a fulfillment facility, you will collaborate with authentication, logistics, and customer experience teams, support onboarding, and uphold safety and SOP standards while supporting audits and