Night Vault Operations Lead

Fanatics; Tigard (OR); On-site; USD 65,000 - 82,000; Full time

Job summary

Fanatics in Tigard, OR is seeking a Night Shift Supervisor, Vault Operations to oversee vaulting, inventory, and fulfillment on a Thu-Sat schedule. This role provides frontline supervision to ensure accurate, timely handling of collectibles and adherence to SLAs.

The Supervisor will monitor KPIs, assign tasks, and coordinate with authentication, logistics, and customer experience teams, while upholding safety and security standards in a vault facility.

Qualifications

• 3–5 years in operations, warehouse, or logistics.
• Experience leading or supporting frontline teams.
• Familiarity with WMS, ERP, or fulfillment systems.
• Strong organizational and problem-solving skills.
• Ability to work in fast-paced, process-driven environments.
• Effective communication and teamwork.

Responsibilities

• Supervise daily vaulting, inventory, and fulfillment workflows.
• Ensure accurate inbound and outbound collectibles handling.
• Monitor KPIs and escalated issues.
• Assign tasks and guide operations staff.
• Support onboarding and SOP training.
• Coordinate with authentication, logistics, and customer experience.
• Support inventory audits and reconciliations.
• Ensure safety, security, and operational standards.

Skills

Leadership

Operations management

WMS

ERP

Tools

WMS software

ERP software

Job description

Fanatics in Tigard, OR is seeking a Night Shift Supervisor, Vault Operations to oversee vaulting, inventory, and fulfillment on a Thu-Sat schedule. This role provides frontline supervision to ensure accurate, timely handling of collectibles and adherence to SLAs.

The Supervisor will monitor KPIs, assign tasks, and coordinate with authentication, logistics, and customer experience teams, while upholding safety and security standards in a vault facility.