Night Shift Vault Ops Leader

Fanatics; Tigard (OR); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Fanatics is seeking a Night Shift Manager, Vault Operations in Tigard, OR, to lead vaulting, inventory control, and outbound fulfillment for the Fanatics Collect platform. You will manage a team, ensure accuracy, and drive improvements across authentication, grading, and logistics partnerships.

You will partner with Product, Data, and Technology to implement SOPs and optimize operations while maintaining safety and compliance. Weekend shifts are involved.

Qualifications

• Bachelor's degree in Operations, Supply Chain, Business Management, or related field.
• 5–7 years of experience in operations, warehouse management, or logistics—preferably in e-commerce, collectibles, or high-value goods handling.
• 1–3 years of people management experience.
• Experience with WMS, ERP, or fulfillment systems; proficient in Microsoft Excel and data analytics.
• Strong leadership and team-building capabilities.
• Excellent analytical, organizational, and problem-solving skills.
• Ability to prioritize and manage multiple workflows in a fast-paced environment.
• Experience with Lean, Kaizen, Six Sigma for process design and optimization.
• Strong communication and stakeholder management skills.
• Comfort operating in both digital and physical inventory management settings.

Responsibilities

• Manage daily operations across vaulting, inventory control, and fulfillment functions.
• Oversee inbound and outbound workflows for physical collectibles with accuracy and speed.
• Maintain alignment with authentication, grading, and logistics partners.
• Monitor KPIs including turnaround time, accuracy, and service quality.
• Lead and develop a team of operations specialists and coordinators.
• Ensure training adherence and document SOPs.
• Collaborate with Product, Data, and Technology teams on improvements.
• Coordinate with Customer Experience to resolve escalations.

Skills

Leadership

Operations management

Data analytics

Communication

Problem solving

Inventory management

Education

Bachelor's degree in Operations or related field

Tools

WMS

ERP

Excel

Job description

Fanatics is seeking a Night Shift Manager, Vault Operations in Tigard, OR, to lead vaulting, inventory control, and outbound fulfillment for the Fanatics Collect platform. You will manage a team, ensure accuracy, and drive improvements across authentication, grading, and logistics partnerships.

You will partner with Product, Data, and Technology to implement SOPs and optimize operations while maintaining safety and compliance. Weekend shifts are involved.