Night Shift Warehouse Supervisor — Lead 25–30 Team

ShipMonk; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

ShipMonk in Louisville, Kentucky, seeks an Operations Supervisor – Night Shift to lead a team of 25–30 associates on-site. You will drive KPI performance, coach staff, and manage labor and workflow for a fast-paced fulfillment operation.

As Night Shift Supervisor, you will own coaching, real-time decision making, and escalation handling while ensuring safety and quality. This role requires overnight availability and weekend flexibility in a growth-oriented environment.

Qualifications

• 2+ years of leadership in warehouse operations or a related environment.
• Strong coaching and people-leadership skills.
• Ability to make sound decisions in a fast-paced operation.
• Comfort using data and KPIs to manage performance.
• Strong communication and problem-solving skills.
• Ability to work an overnight/night-shift schedule and weekends/overtime based on business needs.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Lead and develop a team of approximately 25–30 associates on the night shift.
• Monitor productivity, safety, quality, accuracy, attendance, and throughput in real time.
• Adjust labor and workflow as volume and priorities change.
• Coach associates on the floor and address performance issues early.
• Troubleshoot operational issues and coordinate with other departments when problems arise.
• Maintain inventory accuracy, equipment standards, sanitation, and safety.
• Ensure a strong handoff between shifts by communicating results, risks, and outstanding issues.

Skills

People leadership

Coaching

Data-driven decisions

Communication

Overnight shift readiness

Education

Degree in Supply Chain/Logistics/Operations/Business/Engineering

Tools

Warehouse management systems

Inventory systems

Job description

ShipMonk in Louisville, Kentucky, seeks an Operations Supervisor – Night Shift to lead a team of 25–30 associates on-site. You will drive KPI performance, coach staff, and manage labor and workflow for a fast-paced fulfillment operation.

As Night Shift Supervisor, you will own coaching, real-time decision making, and escalation handling while ensuring safety and quality. This role requires overnight availability and weekend flexibility in a growth-oriented environment.