Night Shift Warehouse CSR: Customer Care & Logistics

CJ Logistics America; Queen Creek (AZ); On-site; USD 28,000 - 34,000; Full time

Job summary

CJ Logistics America in Queen Creek, AZ is seeking a Customer Service Representative (CSR) to be the first point of contact at the Welcome Center or Customer Service Office. The CSR manages communications, maintains schedules, processes paperwork, and supports both shipping and receiving operations in a fast-paced warehouse environment.

Requirements include High School Diploma or GED, 1–2 years of related experience, proficiency with Microsoft Office, basic math and reading skills, and strong

Qualifications

• High School Diploma or GED or equivalent experience.
• 1–2 years of related work experience.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic math and reading skills.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Provide a high level of customer service to internal and external stakeholders.
• Communicate appointment schedules, status updates, and issue resolutions.
• Coordinate with carriers, drivers, and warehouse personnel for dock activities.
• Process inbound/outbound schedules using warehouse systems and standard software.
• Support shipping and receiving functions and ensure documentation accuracy.

Skills

Customer service

Communication

Attention to detail

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Tools

Microsoft Office

WMS

AS400

Job description

CJ Logistics America in Queen Creek, AZ is seeking a Customer Service Representative (CSR) to be the first point of contact at the Welcome Center or Customer Service Office. The CSR manages communications, maintains schedules, processes paperwork, and supports both shipping and receiving operations in a fast-paced warehouse environment.

Requirements include High School Diploma or GED, 1–2 years of related experience, proficiency with Microsoft Office, basic math and reading skills, and strong