Night Shift Veterinary Client Service Specialist

MARS Veterinary; United States; Sur place; USD 27 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid vacation

Paid sick days

401(k)

Employee pet discounts

Résumé du poste

VCA Alameda East Veterinary Hospital is seeking a Client Service Representative for late swing and night shifts. You’ll be the first friendly face for clients and their pets, handling phone calls, scheduling, and financial transactions in a fast-paced emergency and specialty hospital.

The role emphasizes compassionate communication, teamwork with veterinarians and technicians, and growth opportunities through continuing education and CVCSR certification.

Qualifications

• Provide exceptional customer service to clients and their pets.
• Ability to communicate clearly with clients and team members.
• Handle multiple tasks efficiently in a fast-paced hospital setting.

Responsabilités

• Greet clients and their pets warmly and professionally.
• Answer multi-line phones and coordinate appointments with empathy.
• Present and explain treatment estimates; process payments and assist with financial transactions.
• Educate clients about hospital services, preventive care, and resources.

Connaissances

Customer service

Communication

Multitasking

Phone skills

Computer skills

Team player

Description du poste

VCA Alameda East Veterinary Hospital is seeking a Client Service Representative for late swing and night shifts. You’ll be the first friendly face for clients and their pets, handling phone calls, scheduling, and financial transactions in a fast-paced emergency and specialty hospital.

The role emphasizes compassionate communication, teamwork with veterinarians and technicians, and growth opportunities through continuing education and CVCSR certification.