Night Shift Shelter Support Specialist

Voa Ncnn; Reno, Northern (NV, KY); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Job summary

VOA Northern California & Northern Nevada is hiring for full-time overnight Support Staff at the Nevada Cares Campus in Reno. You’ll work 11:00 PM–7:00 AM, ensuring safety, coordinating daily routines, and assisting participants with needs while upholding program standards.

The role requires teamwork, crisis de-escalation skills, and CPR/First Aid within 90 days. Benefits include holidays, vacation, health, dental, vision, life, and short-term disability insurance.

Qualifications

• Ability to communicate and comprehend oral and written instructions.
• Understanding of issues related to homelessness, substance use, youth and disabilities.
• Must be flexible to work irregular hours and function as a team member.
• CPR and First Aid training within 90 days of employment (required).

Responsibilities

• Provide quality service in a safe, non-judgmental manner to program participants.
• Coordinate daily routines including meals, bedding, showers, laundry, and property management.
• Maintain safety checks and respond to crises and emergencies.
• Document reports and maintain logs and confidentiality.
• Assist in training new staff and development of program operations.
• Process participant mail and manage properties as needed.

Skills

Teamwork

Oral & written comms

De-escalation

Organizational skills

Analytical decision-making

Tools

First Aid training

CPR training

Job description

VOA Northern California & Northern Nevada is hiring for full-time overnight Support Staff at the Nevada Cares Campus in Reno. You’ll work 11:00 PM–7:00 AM, ensuring safety, coordinating daily routines, and assisting participants with needs while upholding program standards.

The role requires teamwork, crisis de-escalation skills, and CPR/First Aid within 90 days. Benefits include holidays, vacation, health, dental, vision, life, and short-term disability insurance.