Night Shift Patient Access Specialist

Jefferson Health Plans; Philadelphia (Philadelphia County); Presencial; USD 38 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental & Vision

Retirement plans

Tuition assistance

Flexible spending accounts

Resumo da oferta

Jefferson Health Plans seeks a Patient Access Associate to register patients, collect complete demographic and insurance information, and determine eligibility for services. You will verify coverage, collect copays, and route inquiries to the appropriate channels across outpatient and ED settings.

The role requires strong communication and computer skills, familiarity with EHR systems, and the ability to ensure accurate documentation and adherence to regulatory standards.

Qualificações

• Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
• Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
• Requests photo ID and insurance cards, scanning copies

Responsabilidades

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
• Requests photo ID and insurance cards, scanning copies
• Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits
• Interviewing patients to accurately complete the MSPQ questionnaire for all Medicare patients
• Verifies insurance coverage and benefits using Real Time Eligibility, Phreesia, or payer websites
• Completes all activities with adherence to departmental and institutional protocols
• Assures regulatory and compliance requirements are met
• Rotates assignment to all points of service areas within Patient Access
• Communicates and collects out-of-pocket liability from patients at the time of service

Conhecimentos

Customer service

Communication

MS Office

EHR (EPIC/Cerner)

Formação académica

High school diploma or GED

Associates degree preferred

Ferramentas

EPIC

Cerner

Descrição da oferta de emprego

Jefferson Health Plans seeks a Patient Access Associate to register patients, collect complete demographic and insurance information, and determine eligibility for services. You will verify coverage, collect copays, and route inquiries to the appropriate channels across outpatient and ED settings.

The role requires strong communication and computer skills, familiarity with EHR systems, and the ability to ensure accurate documentation and adherence to regulatory standards.