Night Patient Access Specialist

Jefferson Health; United States; On-site; USD 23,000 - 30,000; Full time

Job summary

Jefferson Health seeks a Patient Access Representative to support outpatient registration and ED access, delivering a positive patient experience. You will collect demographics, verify insurance, and determine financial responsibility with accuracy and courtesy.

The role requires strong communication, proficiency with EPIC or Cerner, and a high school diploma with healthcare/administrative experience. Night shifts and full-time work are typical, with compensation reflecting experience.

Qualifications

• Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner.
• Knowledge of medical terminology and/or third-party insurance coverage including managed care plans.
• Strong verbal and written communication and customer service skills.
• Meticulous attention to detail.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
• Requests photo ID and insurance cards, scanning copies
• Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits.
• Interviews patients to accurately complete the MSPQ questionnaire for all Medicare patients.
• Uses Real Time Eligibility and payer websites to verify insurance coverage and benefits including out-of-pocket liability.
• Ensures proper referral and authorizations are on file as needed.
• Completes activities with adherence to protocols and regulatory requirements.
• Achieves individual and team performance metrics.
• Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department)

Skills

MS Office

EHR Knowledge

Medical Terminology

Insurance Knowledge

Communication Skills

Attention to Detail

Education

High School Diploma

Associate Degree Preferred

Tools

EPIC

Cerner

Job description

Jefferson Health seeks a Patient Access Representative to support outpatient registration and ED access, delivering a positive patient experience. You will collect demographics, verify insurance, and determine financial responsibility with accuracy and courtesy.

The role requires strong communication, proficiency with EPIC or Cerner, and a high school diploma with healthcare/administrative experience. Night shifts and full-time work are typical, with compensation reflecting experience.