Patient Access & Registration Specialist

Jefferson Health; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health is seeking a Patient Access Representative to provide a positive patient experience by registering patients and gathering complete demographic and insurance information. You will verify coverage, collect due amounts, and answer phones for outpatient visits, ensuring accurate data entry and smooth patient flow.

The role requires strong communication and customer service skills, with at least three years of healthcare customer service experience and a High School Diploma or GED.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years healthcare customer service experience.
• Strong communication and patient-service orientation.

Responsibilities

• Registers patients and collects accurate demographic and insurance information.
• Verifies insurance coverage, referrals, and authorizations.
• Collects patient out-of-pocket liability at time of service and answers phones for outpatient visits.

Skills

Customer service

Patient registration

Phone support

Insurance verification

Demographic data collection

Education

High School Diploma

Associate degree (Healthcare/Business)

Job description

Jefferson Health is seeking a Patient Access Representative to provide a positive patient experience by registering patients and gathering complete demographic and insurance information. You will verify coverage, collect due amounts, and answer phones for outpatient visits, ensuring accurate data entry and smooth patient flow.

The role requires strong communication and customer service skills, with at least three years of healthcare customer service experience and a High School Diploma or GED.