Night Shift Patient Access Specialist

R1-Rc; Panama City Beach (FL); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is hiring for a patient access specialist in the United States, based in Florida. You will welcome patients, register demographics, verify insurance, collect co-pays, and provide cost estimates with confidence and empathy.

You'll work across multiple systems, answer phones, and support teams to keep care flowing smoothly. A High School diploma is required and training is provided; background checks and vaccinations may be required.

Qualifications

• High School Diploma or GED required.
• Customer service and communication skills prioritized.
• Ability to handle multiple tasks and stay organized.
• Background check, drug test, and vaccination requirements.
• No healthcare background needed; training provided.

Responsibilities

• Assist patients and families with check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by reducing registration delays.
• Build trust with patients during stressful moments.
• Navigate insurance plans, enter demographics, collect co-pays, and explain costs.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Receive training; this role launches a healthcare career.

Skills

Customer service

Communication

Multitasking

Attention to detail

Front desk experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring for a patient access specialist in the United States, based in Florida. You will welcome patients, register demographics, verify insurance, collect co-pays, and provide cost estimates with confidence and empathy.

You'll work across multiple systems, answer phones, and support teams to keep care flowing smoothly. A High School diploma is required and training is provided; background checks and vaccinations may be required.