Patient Access Specialist (Evenings)

R1 RCM; Pensacola (FL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Inc. in Pensacola, FL is seeking a Patient Registration Representative to be the first point of contact, delivering fast, compassionate access to care across multiple systems.

You will support check-in, insurance verification, and front-desk tasks while collaborating with nurses and care teams. We provide training, growth opportunities, and a team focused on patient experience and revenue cycle success.

Qualifications

• High School Diploma or GED required.
• Pass background check, drug test, and meet vaccination requirements.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (not required).

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Pensacola, FL is seeking a Patient Registration Representative to be the first point of contact, delivering fast, compassionate access to care across multiple systems.

You will support check-in, insurance verification, and front-desk tasks while collaborating with nurses and care teams. We provide training, growth opportunities, and a team focused on patient experience and revenue cycle success.