Night Shift Patient Access Specialist

r1rcm; Missoula (MT); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is seeking a healthcare customer service professional to support patient check-in and registration. You will work across multiple computer systems to register patients efficiently, answer phones, and gather accurate information in a fast-paced environment. Collaboration with care teams ensures smooth patient flow and timely access to care.

No healthcare background? We will train you; this role offers a strong launchpad for a healthcare career and growth within R1.

Qualifications

• Exceptional customer service experience
• Strong composure in fast-paced environments
• Ability to multitask with high attention to detail
• Comfortable shifting priorities based on patient needs

Responsibilities

• Provide check-in assistance for patients and families across multiple computer systems
• Answer phones and collect accurate patient information quickly
• Assist with insurance verification and cost estimates when applicable
• Collaborate with nurses and care teams to ensure smooth patient flow
• Perform other duties as assigned by Patient Access leadership

Skills

Customer service

Multitasking

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a healthcare customer service professional to support patient check-in and registration. You will work across multiple computer systems to register patients efficiently, answer phones, and gather accurate information in a fast-paced environment. Collaboration with care teams ensures smooth patient flow and timely access to care.

No healthcare background? We will train you; this role offers a strong launchpad for a healthcare career and growth within R1.