Night Shift Patient Access Specialist

UMass Memorial Health; Massachusetts; On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Signing bonus eligibility

Union: SHARE Marlborough

Job summary

UMass Memorial Health in Marlborough, MA is seeking a Registration Services Clerk to accurately capture patient demographics, insurance details, and signatures. The role involves verifying coverage, coordinating pre-authorizations, scheduling ancillary services, and collecting patient liabilities while ensuring compliance and patient privacy.

The position requires 1–2 years of data entry, strong customer service, and proficiency with Windows and medical terminology.

Qualifications

• Minimum 1–2 years of data entry experience.
• Proficient data-entry with attention to detail.
• Must have Windows computer skills and ability to navigate systems.
• Strong customer service skills (verbal and written).
• Demonstrated knowledge of medical terminology.

Responsibilities

• Accurately enters demographic, insurance and patient data into the registration system.
• Verifies insurance coverage and assists with pre-authorizations as needed.
• Schedules radiology, lab, and ancillary appointments.
• Collects patient liabilities prior to or at the time of service.
• Performs registration-related clerical tasks and maintains records.

Skills

Data entry

Customer service

English proficiency

Windows navigation

Medical terminology

Team environment

Education

High School Diploma

Associate or Bachelor's in Business/Healthcare

Tools

EPIC

Job description

UMass Memorial Health in Marlborough, MA is seeking a Registration Services Clerk to accurately capture patient demographics, insurance details, and signatures. The role involves verifying coverage, coordinating pre-authorizations, scheduling ancillary services, and collecting patient liabilities while ensuring compliance and patient privacy.

The position requires 1–2 years of data entry, strong customer service, and proficiency with Windows and medical terminology.