Night-Shift Patient Access Specialist

Strosenh; Las Vegas (NV); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Night shift differential

Weekend shift differential

401K match

Paid employee referrals

Free parking

Job summary

Emerus, the leader in small-format hospitals, seeks a Patient Access Specialist for Las Vegas night shift coverage. The role serves as a liaison between patients, payers and the revenue cycle, collecting demographic and out-of-pocket information to maximize hospital reimbursement.

Responsibilities include verifying insurance benefits, obtaining authorizations, protecting patient privacy, and coordinating registrations and transfers.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience in a health care setting preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors required.
• Basic understanding of medical terminology.
• Excellent customer service.
• Working knowledge of MS Office (Word, Excel, Outlook).
• Position requires fluency in English; written and oral communication.
• Fluency in both English & Spanish is a requirement in the El Paso Market.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records.
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships.
• The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital.
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff.
• Provide and obtain signatures on required forms and consents.
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system.
• Obtain insurance authorizations as required by individual insurance plans where applicable.
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion.
• Scan all registration and clinical documentation into the system and maintain all medical records.
• Assist with coordinating the transfer of patients to other hospitals when necessary.
• Respond to medical record requests from patients, physicians and hospitals.
• Maintain cash drawer according to policies.
• Maintain log of all patients, payments received, transfers and hospital admissions.
• Maintain visitor/vendor log

Skills

Patient registration

Insurance verification

ED registration experience

Insurance plans knowledge

Medical terminology

MS Office

English fluency

Bilingual English/Spanish (El Paso)

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus, the leader in small-format hospitals, seeks a Patient Access Specialist for Las Vegas night shift coverage. The role serves as a liaison between patients, payers and the revenue cycle, collecting demographic and out-of-pocket information to maximize hospital reimbursement.

Responsibilities include verifying insurance benefits, obtaining authorizations, protecting patient privacy, and coordinating registrations and transfers.