Night Shift Patient Access Specialist

Emerus Holdings, Inc.; Las Vegas (NV); Vor Ort; USD 38.000 - 52.000; Teilzeit

Benefits dieser Stelle

Night/Weekend shift differentials

401K match

Paid employee referrals

Zusammenfassung

Emerus Holdings, Inc. in Las Vegas is seeking a Patient Access Specialist for night-shift admissions and registration. You will coordinate patient tracking, verify demographics and insurance, and secure out-of-pocket payments to maximize hospital reimbursement.

The role emphasizes compliance with EMTALA/DNV/HIPAA, excellent service, and accurate data entry across the revenue cycle, with duties spanning front-desk and medical records responsibilities.

Qualifikationen

• High School Diploma or GED, required.
• 2 years of patient registration and insurance verification experience in a health care setting, preferred.
• Emergency Department registration experience, strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
• Basic understanding of medical terminology.
• Excellent customer service.
• Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
• Position requires fluency in English; written and oral communication.
• Fluency in both English & Spanish is a requirement in the El Paso Market.

Aufgaben

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
• The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
• Provide and obtain signatures on required forms and consents
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
• Obtain insurance authorizations as required by individual insurance plans where applicable
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
• Scan all registration and clinical documentation into the system and maintain all medical records
• Assist with coordinating the transfer of patients to other hospitals when necessary
• Respond to medical record requests from patients, physicians and hospitals
• Maintain cash drawer according to policies
• Maintain log of all patients, payments received, transfers and hospital admissions
• Maintain visitor/vendor log

Kenntnisse

Customer service oriented

MS Office

English & Spanish fluency

Ausbildung

High School Diploma or GED

Tools

MS Office

Jobbeschreibung

Emerus Holdings, Inc. in Las Vegas is seeking a Patient Access Specialist for night-shift admissions and registration. You will coordinate patient tracking, verify demographics and insurance, and secure out-of-pocket payments to maximize hospital reimbursement.

The role emphasizes compliance with EMTALA/DNV/HIPAA, excellent service, and accurate data entry across the revenue cycle, with duties spanning front-desk and medical records responsibilities.