Night Shift Patient Access Rep: Registration & Insurance

Trinity Health; Davenport (IA); On-site; USD 21,000 - 26,000; Full time

Job summary

Trinity Health’s MercyOne Davenport Medical Center is hiring a Representative I for the night shift in Davenport, IA. You will perform outpatient and inpatient registration, insurance verification, and collect patient financial liability while ensuring Medicare and payer requirements are met.

You will also provide information to hospital users, patients, families and physician offices. This entry-level role emphasizes accuracy in data management, adherence to policies, and strong customer

Qualifications

• Entry level position; minimum one year of customer service experience.
• Patient Access experience preferred.

Responsibilities

• Register patients for outpatient and inpatient services; verify insurance.
• Collect patient financial liability payments and ensure financial requirements.
• Provide general information to hospital users, patients, families, and physician offices.
• Maintain knowledge of Trinity Health policies, practices, and confidentiality requirements.

Skills

Customer service

Job description

Trinity Health’s MercyOne Davenport Medical Center is hiring a Representative I for the night shift in Davenport, IA. You will perform outpatient and inpatient registration, insurance verification, and collect patient financial liability while ensuring Medicare and payer requirements are met.

You will also provide information to hospital users, patients, families and physician offices. This entry-level role emphasizes accuracy in data management, adherence to policies, and strong customer