Patient Access Specialist I - Evening Registration & Insurance

Trinity Health Corp.; Silvis (IL); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

MercyOne, as part of Trinity Health, seeks a Representative I to provide patient-focused customer service, perform outpatient and inpatient registration and insurance verification, and help ensure patients meet financial requirements including Medicare, pre-certifications and referrals. The role supports MercyOne Genesis in the Quad Cities region.

Schedule is 1500-2330 with every other weekend and some holidays; prior patient access or hospital billing experience is preferred.

Qualifications

• Minimum one year of customer service experience.
• Knowledge of hospital registration or insurance verification preferred.
• Ability to explain insurance benefits.

Responsabilités

• Register patients and verify insurance for outpatient and inpatient services.
• Provide general information to hospital users, patients, families and physician offices.
• Assist with financial counseling and collecting payments as needed.

Connaissances

Customer service

Communication

Description du poste

MercyOne, as part of Trinity Health, seeks a Representative I to provide patient-focused customer service, perform outpatient and inpatient registration and insurance verification, and help ensure patients meet financial requirements including Medicare, pre-certifications and referrals. The role supports MercyOne Genesis in the Quad Cities region.

Schedule is 1500-2330 with every other weekend and some holidays; prior patient access or hospital billing experience is preferred.