Part-Time Night Shift Patient Access Rep I

Trinity Health Corp.; Davenport (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

MercyOne Genesis Davenport Medical Center in Davenport, IA is seeking a part-time Representative I for night shift to support outpatient and inpatient registration and insurance verification. You will provide patient-focused service, collect payments, verify financial eligibility, and assist with Medicare requirements and referrals.

The role requires at least one year of customer service experience; hospital registration or insurance verification experience is preferred and you will join a team

Qualifications

• Minimum one year of customer service experience.
• Patient Access experience preferred.
• Minimum of two years hospital registration or insurance verification experience upon hire.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.
• Ability to explain insurance benefits.

Responsibilities

• Provide patient-focused customer service for outpatient and inpatient registration and insurance verification.
• Collect patient financial liability payments and ensure Medicare/ payer requirements.
• Provide general information to hospital users, patients, families and physician offices.
• Distribute analytical reports and support performance improvement activities.
• Utilize multiple system applications to perform analysis, create reports and develop educational materials.

Skills

Customer service

Communication

Job description

MercyOne Genesis Davenport Medical Center in Davenport, IA is seeking a part-time Representative I for night shift to support outpatient and inpatient registration and insurance verification. You will provide patient-focused service, collect payments, verify financial eligibility, and assist with Medicare requirements and referrals.

The role requires at least one year of customer service experience; hospital registration or insurance verification experience is preferred and you will join a team