Evening Patient Access Specialist - Registration & Insurance

Trinity Health; Davenport (IA); On-site; USD 17,000 - 28,000; Full time

Job summary

MercyOne Genesis Davenport Medical Center in Davenport, IA seeks a Representative I to support patient registration and insurance verification. The role focuses on delivering patient-centered service in an outpatient and inpatient setting.

Responsibilities include collecting payments, verifying coverage, and providing information to patients, families, and physician offices. The position supports our Trinity Health Mission and operates on an evening shift with alternating weekends.

Qualifications

• Minimum one year customer service experience.
• Patient Access experience preferred.
• For PAR II: two years hospital registration or insurance verification experience required.

Responsibilities

• Provide patient-focused customer service.
• Perform outpatient and inpatient registration and insurance verification.
• Collect patient payments and ensure Medicare/ payer eligibility.
• Distribute information to hospital users, patients, families and physician offices.

Skills

Customer service

Job description

MercyOne Genesis Davenport Medical Center in Davenport, IA seeks a Representative I to support patient registration and insurance verification. The role focuses on delivering patient-centered service in an outpatient and inpatient setting.

Responsibilities include collecting payments, verifying coverage, and providing information to patients, families, and physician offices. The position supports our Trinity Health Mission and operates on an evening shift with alternating weekends.