Night-Shift Member Services Specialist

Planet Fitness - United FP Management, LLC; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness center operator in Houston is seeking an Overnight Member Services Representative. The role involves providing excellent customer service, handling front desk activities, and ensuring accurate cash handling at the end of shifts. Ideal candidates will have a customer service background, strong communication skills, and a passion for fitness. This full-time role requires working overnight shifts, and applicants must be at least 18 years old.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is essential.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle all front desk activities including answering phones.
• Close shift by balancing cash drawer and generating reports.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening skills

Job description

A leading fitness center operator in Houston is seeking an Overnight Member Services Representative. The role involves providing excellent customer service, handling front desk activities, and ensuring accurate cash handling at the end of shifts. Ideal candidates will have a customer service background, strong communication skills, and a passion for fitness. This full-time role requires working overnight shifts, and applicants must be at least 18 years old.