Overnight Gym Concierge — Member Experience Lead

EōS Fitness; Houston (TX); On-site; USD 15,153 - 16,531; Part time

Benefits offered by this job

Free membership for employee and one family member

Discounted personal training

Competitive pay plus vacation and sick pay

Health, dental, vision benefits

401(k) with company matching

Employee referral program

Job summary

A fitness company located in Houston, Texas, is seeking an Overnight Service Associate to provide exceptional customer service and support. Responsibilities include greeting members and guests, managing check-ins, addressing inquiries, and ensuring a clean front desk area. Ideal candidates will have prior customer service experience and a strong passion for fitness. A flexible overnight schedule from 10pm to 6am is required. Join a vibrant team dedicated to creating loyal, lifelong fans in an uplifting environment.

Qualifications

• Previous experience in customer service or front desk role.
• Strong interest in the fitness industry is a plus.
• Ability to work overnight hours – 10pm - 6am.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and programs.
• Address member inquiries and complaints promptly.

Skills

Customer service experience

Interpersonal skills

Multitasking

Organizational skills

Problem-solving

Tools

MS Office

Gym management software

Job description

A fitness company located in Houston, Texas, is seeking an Overnight Service Associate to provide exceptional customer service and support. Responsibilities include greeting members and guests, managing check-ins, addressing inquiries, and ensuring a clean front desk area. Ideal candidates will have prior customer service experience and a strong passion for fitness. A flexible overnight schedule from 10pm to 6am is required. Join a vibrant team dedicated to creating loyal, lifelong fans in an uplifting environment.