Night Shift Member Services Specialist

Planet Fitness; Carson City (NV); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k)

Free uniforms

Health insurance

Job summary

Planet Fitness in Carson City, NV is seeking an Overnight Closer (Member Services Representative) to deliver a superior member experience and manage end-of-shift banking. You will greet guests, assist with sign-ups, tours, and front desk duties while upholding a clean, welcoming club environment.

The role requires 18+, basic computer skills, and a customer-service mindset. Overnight shifts offer flexibility and opportunities to contribute to a positive gym experience for all members and guests.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency required.
• Interest in fitness and health.
• Upbeat, positive attitude essential.
• Must be punctual and reliable.
• Strong customer service and interpersonal skills.
• Ability to listen, empathize, and resolve issues.
• Diplomacy in all interactions, professional conduct.
• Must be 18 years or older.

Responsibilities

• Greet members, prospective members and guests with excellent service.
• Handle front desk tasks: phones, check-in, new member signup, tours.
• Update member accounts as needed.
• Address questions and concerns; escalate to management when needed.
• Maintain club cleanliness and organization.
• Close the shift and prepare the bank deposit for next day.

Skills

Customer service

Basic computer skills

Fitness enthusiasm

Positive attitude

Punctuality

Interpersonal skills

Diplomacy

Active listening

Education

High School diploma/GED equivalent

Job description

Planet Fitness in Carson City, NV is seeking an Overnight Closer (Member Services Representative) to deliver a superior member experience and manage end-of-shift banking. You will greet guests, assist with sign-ups, tours, and front desk duties while upholding a clean, welcoming club environment.

The role requires 18+, basic computer skills, and a customer-service mindset. Overnight shifts offer flexibility and opportunities to contribute to a positive gym experience for all members and guests.