Night Shift Member Services Pro | Flexible Schedule & 401k

Planet Fitness

Danville (KY)

On-site

USD 17,000 - 25,000

Full time

5 days ago

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Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Free Gym Access

Free Tanning

Free Wellness Spa Services

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products andamp;

Exclusive Discounts at Outside Retaile

Free Work Shirt options yearly

Job summary

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to deliver superior customer service and create a positive member experience for members, prospective members and guests. You will also be responsible for closing that day’s shift and ensuring smooth club operations.

The role requires greeting and assisting guests, managing front desk tasks, updating accounts, tours for potential members, and maintaining a clean facility. A high school diploma and 18+ age are required.

Qualifications

Customer service background preferred.
Basic computer proficiency required.
Passion for fitness and health desired.
Upbeat and positive attitude required.
Punctuality and reliability a must.
Exceptional customer service skills; interact positively with members and coworkers.
Strong listening and problem-solving abilities.
Diplomacy in all interactions and professional language.
High School diploma or GED required; must be 18 or older.

Responsibilities

Greet members, prospective members and guests with exceptional service.
Handle front desk activities: answer phones, check members in, sign up new members, give tours.
Update member accounts as needed.
Answer questions and address concerns; escalate as needed.
Maintain club cleanliness and overall appearance.
Close the shift for the business day.
Create a bank deposit for the next day.