Night Shift Member Experience Specialist

Planet Fitness - Glow Brands; London (KY); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and Srv

Exclusive Discounts at Outside Retaile

Free Work Shirt options yearly.

Job summary

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a superior member experience and close the day’s shift. You will greet members, sign up new members, give tours, and assist with routine front desk tasks.

Responsibilities include updating accounts, addressing questions professionally, and ensuring club cleanliness. Strong customer service, basic computer skills, and reliability are essential for success in this role.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Strong communication and listening skills essential.
• Punctuality and reliability a must.
• Must be 18 years or older and able to work overnights.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk activities: answer phones, check members in, sign-up new members, give tours.
• Update member accounts as needed.
• Address member questions and concerns promptly and professionally.

Skills

Customer service

Computer literacy

Strong communication

Punctuality

Reliability

Education

High School diploma/GED

Job description

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a superior member experience and close the day’s shift. You will greet members, sign up new members, give tours, and assist with routine front desk tasks.

Responsibilities include updating accounts, addressing questions professionally, and ensuring club cleanliness. Strong customer service, basic computer skills, and reliability are essential for success in this role.