Overnight Member Services Specialist Flexible Schedule

Planet Fitness - Garlan; Carson City (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

A fitness service provider in Carson City is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service. Responsibilities include greeting members, handling front desk activities, and ensuring a positive experience during overnight shifts. Ideal candidates will possess strong customer service skills, a passion for fitness, and a positive outlook. Must be at least 18 years old with a high school diploma/GED equivalent.

Qualifications

• Prior experience in a customer service role is preferred.
• Must be able to work third shift (overnights).
• Ability to lift up to 50 lbs occasionally.

Responsibilities

• Greet members and provide superior customer service.
• Handle front desk activities including answering phones and checking in members.
• Assist with new member sign-ups and tours.
• Respond to member concerns and maintain club cleanliness.
• Close shift and create a bank deposit.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Punctuality and reliability

Exceptional customer service skills

Strong listener

Diplomacy in interactions

Education

High School diploma/GED equivalent

Job description

A fitness service provider in Carson City is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service. Responsibilities include greeting members, handling front desk activities, and ensuring a positive experience during overnight shifts. Ideal candidates will possess strong customer service skills, a passion for fitness, and a positive outlook. Must be at least 18 years old with a high school diploma/GED equivalent.