Night Shift Member Services Specialist

Planet Fitness; Bismarck (ND); On-site; USD 25,000 - 35,000; Full time

Job summary

Planet Fitness in Bismarck is searching for a full-time or part-time Customer Service representative to ensure a positive experience for new members. This role includes greeting potential members, performing front desk tasks, and addressing member service issues.

The ideal candidate will demonstrate strong customer service skills, basic computer proficiency, and an ability to work well with others. Regular cleaning and ongoing training are also required as part of the shift.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and update members’ accounts.
• Assist with member services issues and maintain club cleanliness.

Skills

Customer Service

Active Listening

Problem Solving

Diplomacy

Basic Computer Proficiency

Job description

Planet Fitness in Bismarck is searching for a full-time or part-time Customer Service representative to ensure a positive experience for new members. This role includes greeting potential members, performing front desk tasks, and addressing member service issues.

The ideal candidate will demonstrate strong customer service skills, basic computer proficiency, and an ability to work well with others. Regular cleaning and ongoing training are also required as part of the shift.