Member Experience & New Member Sales Specialist

Planet Fitness; Bismarck (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Planet Fitness is seeking a Customer Service representative in Bismarck, ND. This role focuses on new member sales and creating a positive member experience with exceptional customer service.

The ideal candidate will engage with potential members, manage front desk tasks, and assist with inquiries. Benefits include health insurance, free memberships, and opportunities for advancement.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks including phone calls and member check-ins.
• Facilitate member services issues and questions.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness is seeking a Customer Service representative in Bismarck, ND. This role focuses on new member sales and creating a positive member experience with exceptional customer service.

The ideal candidate will engage with potential members, manage front desk tasks, and assist with inquiries. Benefits include health insurance, free memberships, and opportunities for advancement.